Frequently Asked Questions
Where are you based?
North Buckinghamshire, Claydon Estate adjacent to the National Trust property Claydon House. 25 minutes from Bicester, 28 minutes from Junction 9 of M40, 30 minutes from central Aylesbury, central Milton Keynes, 45 minutes from Oxford.
Will I make the jewellery myself?
Yes, you will go through each process, step by step with us at your side to produce your own piece of beautiful jewellery.
I am not creative; will I be able to do it?
That is the exciting part of taking part in a Corzo & Wood workshop, no experience is necessary. We will guide you through the design process, so that you create your own unique piece of jewellery.
I have never made any jewellery before; which workshop will be best for me to start with?
Most of our workshops are suitable for beginners and will state this, if you are unsure, we are happy to discuss this with you.
What should I bring to the workshop?
All of the tools are provided, we suggest that you wear clothes that you do not mind getting dirty, an apron if you wish, glasses if you require them for close up work, hair tie for long hair, lunch (although the Phoenix Kitchen is open Saturday to Wednesday), notebook if you wish to make notes and closed toes shoes.
Are materials included in the workshop?
No, you will need to pay for the materials you use. We are happy to discuss this further with you.
What additional costs will there be?
Cost of the materials you use, this will be based on the thickness and weight of the metal you use. We will always try to accommodate a budget.
How many people are in each workshop?
The majority of our workshops are for 3-4 people. We do on occasion cater for larger groups. If you are interested in organising a workshop for a larger group please do contact us.
Is there a minimum age limit?
Anyone over 14 can attend our workshops, if under 16 we would ask that they be accompanied by an adult.
Where do the workshops take place?
Most of our workshops will take place at our shop, occasionally for larger groups they may take place at a different location.
Is there parking available?
Yes, there is free parking in front of Claydon House
Do you offer private tuition?
Yes, if you would like to work on a specific project that we do not offer on our workshops, a one-off workshop or a private party, please contact us via email on firstname.lastname@example.org or telephone us on 01296 706266, if you would like to discuss this further.
Do you offer workshops for larger groups?
Yes, please contact us via email on email@example.com or telephone us on 01296 706266, if you would like to discuss this further.
I have received a gift voucher, what do I do now?
Our gift vouchers are valid for one year and can be used in exchange for a workshop or for items in our shop.
Can I get a refund?
Yes you can return any items back to us in the original packaging with all labels and tags intact. Just complete the Returns Form and pop it, along with your invoice and the item you wish to return, into a post bag – you are more than welcome to re-use the one we sent you! Please send all returns to:
Corzo & Wood, c/o Claydon Estate Office, Claydon Estate, Middle Claydon, Buckinghamshire MK18 2EX
You are responsible for returning the item back to us and for the return postage. We do not accept responsibility for the item until it is received by us. We recommend that you obtain proof of postage and would advise that you return by Recorded Delivery.
Please note that the original postage costs are not refundable, and we do not accept any responsibility for the return postage costs. Exceptions to this are if an item is faulty upon receipt.
If you wish to receive a refund instead of an exchange, please note that we can only refund the money back onto the card that was used to make the initial purchase. Items that have been purchased using a gift voucher may only be exchanged for another item, or for another gift voucher – no monetary refunds will be given.
What happens if you cancel a workshop?
In the unlikely occasion that we need to cancel a workshop you will be offered a full refund or an alternative date. We will also always give you as much notice as possible and endeavour to contact you on the email and phone number you provided. We will not be held liable for any other costs or expenses that you may incur in the event of cancellation by us.
Do you offer workshops for Company Team Building Days?
Yes, we can. These can be arranged at your company premises if you have a suitable venue or we can arrange another venue. Please contact us via email on firstname.lastname@example.org or telephone us on 01296 706266, if you would like to discuss this further.
I have more questions; how do I get in touch?
Please contact us via email on email@example.com or telephone us on 01296 706266.